DAY ONE: 8:30 AM - 5:00 PM
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Branch Office Success and Failure Factors
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- Common mistakes that cause branch office failure (and how to avoid them)
- Unlock 2020 market trend data to select future branch office locations with confidence
- Compensation benchmarking data for branch office managers
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Right (and Wrong) Ways to Open a Branch Office
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- Cold start versus acquisition—what works when?
- Taking M&A integration from spreadsheet to action plan implementation
- Dangerous blind spots that doom branch office launches
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Create One Culture Across All Offices
To Maximize Value
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- The best ways to get company DNA into a branch office
- Early warning signs of cultural mismatch between offices—and how to fix it
- How high-performance firms share resources and work across offices
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Make Your Culture Match Your Metrics
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- Why you shouldn’t allocate corporate overhead to branch offices
- Why treating offices as profit centers kills cooperation (and how to change to a cost center model)
- Data points to gather and assess when choosing branch office managers
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DAY TWO: 8:00 AM - 3:30 PM
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Unleash the Marketing Power of Your Branch Office
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- How to avoid dueling offices chasing the same opportunity (it’s more common than you may think!)
- Build institutionalized client relationships across offices
- The differences between a branch office leader and a branch office manager
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Improve Project Delivery in a Multi-Office Environment
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- How to staff projects to ensure maximum resource utilization and profitability
- The best ways to access to BIM and other documentation tools across offices
- Common branch office communication mistakes and how to avoid them
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Closing Down A Branch Office
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- How to know when to close an office versus when to stay the course
- How to close an office without losing key clients or employees
- How to use strategic alliances to fill a gap after an office is closed
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