SESSION 1
SET THE STAGE: KEYS TO A GREAT STRATEGIC PLAN DEVELOPMENT PROCESS
- How strategic planning can help your firm succeed
- Establish your timeline for your strategic plan
- Gathering the information you really need
- Best ways to strategic planning (based on PSMJ surveys of over 200 A/E firms)
- Using a concise SWOT analysis to set your strategic plan development agenda
- How to judge whether a strategic initiative is really worth pursuing
- How to link strategic goals and strategies to operational action items
ACTION PLANNING AND IMPLEMENTATION TOOLS
- PSMJ’s Management Self-Audit: See where your team can improve
- Employee Engagement Survey: Benchmark for targeted increases
- Firm Effectiveness Rating Tool:
- SWOT Analysis: Formalize strengths, weaknesses, opportunities and threats
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SESSION 2
ESTABLISH PURPOSE AND GOALS: THE BUILDING BLOCKS OF YOUR GREAT STRATEGIC PLAN
- Core Purpose: Why you get up in the morning (your passion)
- Mission: What business you want to be in
- Values: What’s more important than profits
- Success Formula: What has brought you to where you are now
- Culture: Your firm’s “personality”
ACTION PLANNING AND IMPLEMENTATION TOOLS
- Simplifying WHY Your Firm in Business
- How to determine business or practice focus
- Culture Assessment Tool: Is Your Firm Empowering or Controlling?
- Client Focus Assessment Tool
- Colleague Commitment Assessment Tool
- Accountability Culture Test
- Your Work-Life Balance Assessment
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SESSION 3
MAP OUT STRATEGIC MARKETING AND BUSINESS DEVELOPMENT: BUILD YOUR BACKLOG AND PIPELINE
- Which markets, clients and projects to pursue
- Exploiting current niches, and finding new ones, as a fundamental strategic commitment
- Prioritizing business development opportunities
- Improving proposals and presentations
- Securing intellectual property
- New market opportunities by location, client type and practice areas
- Increasing wallet-share from existing high-quality clients
- Avoiding common A/E/C reorganization failure points
- The best organizational structures
- Aligning your structure to your markets
ACTION PLANNING AND IMPLEMENTATION TOOLS:
- Evaluation of current and needed service quality level
- Evaluation of clients worksheet
- Marketing plan template
- Bookings/Revenue forecast
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SESSION 4
MASTER PROJECT DELIVERY: STRATEGIC PM , TECHNOLOGY, AND STAFFING MANAGEMENT
- What your project mix should look like
- Aligning PM headcount to projected needs
- Autonomous vs. tightly managed PMs
- Incorporating the best project management practices
- Current technology adoption best-practices and standards
- 5 steps to building a high-performance organization
- Family culture vs. business culture
- Employee engagement
- Employee performance evaluation & coaching
- Employee compensation & bonuses
- Employee benefits
- Recruiting
ACTION PLANNING AND IMPLEMENTATION TOOLS:
- Level of PM Empowerment
- Quiz: Does Your Firm Have a good Project Management Culture?
- How PMs Fit Into Your Firm’s Structure
- Quiz? How Well Do Your PICs Know the Status of Your PMs’ Projects?
- Prototype Project Work Plans
- Developing a QA Program for Your Firm
- Project Risk Assessment
- Information Technology Questionnaire
- Technology Vision
- The PSMJ Human Resource Model
- Performance Counseling Report
- Decision Day for Substandard Employees
- Questionnaire to Departed Employees
- Benchmarking the Effectiveness of Your Bonus Program
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SESSION 5
ATTACK YOUR CORE STRATEGY ELEMENTS: FINANCIAL MANAGEMENT, LEADERSHIP DEVELOPMENT, AND OWNERSHIP TRANSITION
- The 3 factors that control profitability
- Use benchmarking to improve financial performance
- Make overhead an investment to optimize, not an expense to cut
- Determining your optimum pricing structure
- Accelerating cash flow
- Leadership development as retention tool
- PSMJ’s 5-step approach to developing new leaders fast
- Using the PeopleMap and Harrison Assessments to select future leaders
- Special considerations when selecting a new CEO
- How to relinquish control
- Ownership Transition Decision #1: Sell internally or externally?
- Common pitfalls in internal ownership transition – and how to avoid them
- PSMJ’s 6-step process for successful internal ownership transition
- Finding the true value of your firm
- Financing the ownership transition
ACTION PLANNING AND IMPLEMENTATION TOOLS:
FINANCIAL MANAGEMENT TOOLS
- PSMJ’s Latest Financial Benchmarking Data
- PSMJ’s Optimum Pricing Model
- PSMJ’s Latest Key Manager Utilization Benchmarking Data
- PSMJ’s Latest Major Non-labor Overhead Costs Benchmarking Data
- Sharing Financial Information
LEADERSHIP DEVELOPMENT TOOLS
- Quiz: How Well Do You Delegate?
- Your Personal Replacement Plan
- Identifying Your PeopleMap style
- Communicating Effectively With Other PeopleMap Styles
- Leadership Criteria
- Leadership Development Plan Format
- Leadership Evaluation Questions
OWNERSHIP TRANSITION TOOLS
- Leadership Transition Guide
- Quiz: What Stage Is Your Firm In Its Ownership Structure?
- Ownership Transition Survey
- PSMJ’s 72-point Checklist for Buy-Sell Agreements
- Stock Unit Plan Example
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SESSION 6
MOVE FROM TALK TO ACTION: SUCCESSFULLY FINALIZE AND IMPLEMENT YOUR STRATEGIC PLAN
- Make Action Plans consistent with your strategic goals
- Linking your strategic goals to people who will implement them
- Establishing accountability for everyone to meet commitments
- Contingency planning for unforeseen challenges
- Dealing with market disruptions that are beyond your control.
- When in a crisis, what are the important actions to take?
- Providing key staff with stability
- Ownership of what we control and what we influence
- What are the implications of a crisis on our strategic goals?
ACTION PLANNING AND IMPLEMENTATION TOOLS:
- Agenda for Follow-up Meetings
- Idea Ranking Form
- Alignment of Strategic Plan with Annual Business Plans
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