PSMJ Resources, Inc. has announced the 23 winners and eight honorable mentions of the 2019 Premier Award for Client Satisfaction, which honors architecture and engineering firms that deliver a truly exceptional client experience.
Presented in partnership with the client experience experts at Client Savvy, this award is based on data collected from 280,000 surveys across 300 firms. It is the only designation in the industry that highlights firms’ commitment to client experience.
“Only the best of the best architecture and engineering firms can boast of winning the Premier Award for Client Satisfaction,” stated PSMJ Resources Founder and CEO Frank A. Stasiowski, FAIA. “Even in a robust economy, this industry deals with fee pushback and perceived commoditization of services, so delivering a best-in-class client experience is one of the best ways to differentiate a firm.”
The winners of the 2019 Premier Award for Client Satisfaction are:
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The honorable mentions of the 2019 Premier Award for Client Satisfaction are:
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PSMJ will honor 2019 Premier Award for Client Satisfaction -winning firms at AEC THRIVE 2019: The Growth, Profit, and Success Summit for AEC Firm Leaders on October 2-4, 2019, in New Orleans, LA. This unique conference is an opportunity to hear directly from the leaders of top-performing firms and other industry visionaries on specific growth, profit, and performance improvement practices and how to replicate them.
