Meet in the hotel lobby
Meet in the hotel lobby
Leading A/E/C business data analyst David Burstein, P.E., breaks down the latest numbers into actionable intelligence and clear-picture takeaways for making bold new growth decisions heading into 2022. A highlight of every annual A/E/C THRIVE summit!
TRACK 1: STRATEGY & GROWTH From Strategic to Tactical: How to Transfer Your A/E/C Firm's Biggest Objectives to a Business Plan
Many A/E/C firms have a strategic plan that doesn't connect with and drive their annual business plan. For a variety of reasons, executives invest hours and hours and still struggle to make the connection between strategic and tactical let alone every get to execution. Come to this session and learn about the common obstacles to the integration of your key leadership and management business processes. Cohesive integration of your long term vision and firm goals to mid- and short-term measurable actions can be done methodically and systematically. Learn how to efficiently set up your plan so your time can be more effectively invested in execution and progress toward vision and goal fulfillment.
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TRACK 2: FINANCIAL MANAGEMENT Don't Drown in Data: Define Your Firm's Most Critical KPI Buckets and Start Prioritizing Action!
An A/E/C firm's financial systems produce volumes of information about what has happened. But what should we pay attention to and how can we use this data to make forward thinking decisions? Learn how to compartmentalize your data into buckets you can draw from as needed: Projects – which projects need course corrections and the areas to focus on. Purchases – can we afford that? Staffing – should we be hiring, how many and what skill set? Business Development – what is the capacity we need filled, and by when? Key Metrics, Projections, Financial Statements - how to translate data into a usable format for your leadership team and staff:
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TRACK 3: BUSINESS DEVELOPMENT Effective Digital Marketing for A/E/C Firms: How to Build Business in a Low Touch Environment
For the A/E/C industry, tradeshows, client events, and conferences are common line items up for discussion during budget planning, but our current low-touch environment has caused many firms to pivot and embrace other tactics like digital marketing. So, what pre-pandemic marketing, sales, and business development tactics stay or go, and what post-pandemic tactics need to stay? Leading A/E/C business development thought leader Judy Sparks joins us to reveal:
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TRACK 4: PROJECT MANAGEMENT Transforming A/E/C Project Managers: Innovative Ways to Ramp Up Effectiveness in Any Economy
Ready to turn your firm’s PMs into Rock-Star Producers? How are the most successful PMs adapting, evolving, thriving in today’s rapidly changing business environment? With over 30 years leading projects and teams at Jacobs and Kleinfelder, Mary Loden knows the core skills and firm culture tenets that amplify PM effectiveness, and how to turn promising talent into the key contributors you need to hit big revenue targets. She’s passionate about sharing her simple action-steps and processes that help leaders:
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STRATEGY & GROWTH I The Tortoise and Hare: Lessons For Long Term Strategic Growth in A/E/C Business?
We're all fascinated, even in awe, of a fast-growth start-up company that becomes a “cool” household name seemingly overnight. Some make it (Amazon), but many don’t (Theranos). But, how often do we study the companies who have taken the “tortoise” approach, successfully weathering challenges ranging from significant recessions, new technologies that change the way business is handles, or the all-too-real threat of pandemics? Learn how one A/E/C firm integrates cultural imperatives into every decision to drive steady and sustained growth over 35 years. Wes, an actual business growth expert, explains how taking the long view has helped the firm weather storms:
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STRATEGY & GROWTH II Predictions for Your Business in 2022 and Beyond—No Crystal Ball Required
With so much work available to architecture, engineering, and construction firms, it’s easy to see why so many business relationships fail. Winning work is, for the most part, easier than keeping it. But what if we could predict whether a relationship will be worth the time and money ahead of submitting a proposal? And what if, when we win those projects, we could almost guarantee that the relationships will continue to be successful for years to come? Humanizing the business development experience could be key to the long-term success of our business. In this presentation, attendees will learn how to take their already successful business development tactics to the next level by incorporating proven strategies that win better work. |
TRACK 3: BUSINESS DEVELOPMENT Best-In-Class: How the Top 5% of AEC Firms Wow Clients
Since 2004, we have collected over two million client feedback surveys and benchmarked over 500 AEC firms. The good news? Almost every firm has shown an ability to create valuable, lasting relationships with a core set of clients. The bad news? All your competitors are doing it too! “There are no new clients,” a wise CEO once shared. He meant, of course, growth comes from winning clients away from other firms. During this session you'll learn patterns shared by the objectively best firms, and the attributes, behaviors, and processes that create raving fan clients. We’ll explore the work necessary to measure what your clients think. With these insights in place, you’ll learn how leading firms design impactful new experiences for their clients then align and equip their teams to implement new approaches, co-creating value with and for clients. Finally, you see case studies of how AEC firms have gone from “good to great” with clients and converted that growth into revenue, profit, and overall vitality of the firm.
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TRACK 4: PROJECT MANAGEMENT Confident Presence in Project Management: From Running Projects to Leading Experience
YOU CAN WIN A CLIENT, BUT CAN YOU KEEP THEM? A project is won in an interview, but client is won through the experience you deliver executing it. Execution is more than just project timetables and budget management — It’s a human experience that makes the Project Manager the nexus of a brand experience, determining if your clients receive your firm’s promises. Unfortunately, that’s seldom front and center on the radar of a project manager, and not the hub of the project management wheelhouse. Learn the presence essentials that create a confident-yet-warm human experience, answering your question about how to come across right, how to inspire openness, honesty, transparency, support, and the emotional version of a “safety plan,” whether that’s in person, socially distanced, or over the virtual meeting airwaves. Bring your questions and we’ll troubleshoot your live and virtual issues to improve the presence of your leadership, so you can create a journey as good as the destination, engendering repeat customers who want experience you deliver. In this session, you learn how to:
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TRACK 1: STRATEGY & GROWTH Modest Investment with Outsized Gains: How Gannett Fleming’s Comprehensive Embrace of PM Training Saves $ Millions Per Year in Lost Profits
What happens when your A/E/C firm takes a holistic approach to Project Management training and codifies the most effective processes into your culture? For 2,500-employee engineering firm Gannett Fleming, it meant increasing positive variance and reducing negative variance to achieve measurable savings of millions of dollars per year in lost profits. Join Art Hoffmann, Executive VP and John Buchheit, PE, Executive VP, for this fascinating case study examining their 3-phase project management improvement process. You’ll see how moving to an enterprise-wide embrace of PM standards and process excellence has achieved a profound and measurable impact on the bottom line – while simultaneously achieving measurable improvement in client satisfaction.
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TRACK 2: FINANCIAL MANAGEMENT A/E/C Firm Ownership Transition Is Approaching Millennial Speed ... Are You Ready?
A 40-year-old Chief Executive Officer and 35-year-old Director of Design share their perspective on assuming leadership of a Baby Boomer’s architecture firm, as well as four other transitions and acquisitions they have been involved with over the last 10 years. These two Millennials became leaders of their firm at the respective ages of 30 and 26 and have grown it in numerous ways. The most staggering stat is transforming a firm of four staff members with a revenue of $350,000 to a diverse group of 32 talented team members projected to exceed a revenue of $3,000,000. Get a look at lessons learned from a recent setback, prior to Covid-19, and the resiliency of these proud Millennials to take corrective action to place the firm on a solid foundation for future growth, along with how the unique leadership style of their Baby Boomer predecessor provided them an opportunity to rise and establish an award-winning, culture-based design firm. Baby Boomers to Millennials: Millennials want to see a career path - In the next few years, we will see many businesses pass from baby boomers to millennials. Millennials want to see a career path. Firms need to develop a realistic and well-thought out ownership transition plan. Bridging the Generation Gap: A/E/C firms looking to the future should encourage multi-generational collaboration to ensure they can tap the talent of the baby boomers and allow Millennials to put on their own unique spin. Leverage Generational Preferences: You need to learn what motivates and demotivates your employees to encourage a successful transfer of knowledge. Learn how to effectively engage Millennials and have them soak up the knowledge like sponges! Relax your Definition of Learning and Trust Your Employees: Millennials respect knowledge and learning. In fact, they will leave for greener pastures if challenge, learning, and fun are absent from their work. Not all learning comes from employee handbooks or training sessions. Trusting and empowering each other will lead your team to success. Define Your Successors: From age to experience level, by the end of the session you'll know how to choose the right candidates. |
TRACK 3: BUSINESS DEVELOPMENT christopher, Forward: A Case Study on Brand Activism as Business Development
Can your commitment creating a more diverse workforce drive new business to your firm? Join a rising A/E/C firm Principal for this eye-opening case study on how bringing meaningful change based on the events of 2020 through brand activism, DEI and ERG task forces and initiatives, and investing time and money has ensured a stronger, more diverse workplace now and in the future, and had a measurable impact on business development results.
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TRACK 4: PROJECT MANAGEMENT A/E/C Firms are Under Attack! Risk Management Solutions for Cyber Liability & Ransom Demands
Think cybercrime only threatens large infrastructure providers and companies with billions in cash? Those events make the headlines, but the scary fact is that for cyber criminals, ransomware and data breach attacks on A/E/C firms have moved from crimes of opportunity to targeted campaigns of choice, with most victims quietly paying to regain access to their systems. Learn the risk management solutions and best practices your firm can implement to reduce the risk and impact of a cyber event. These strategies reduce vulnerabilities, thereby decreasing the chance that your firm will suffer from devastating claims, resulting in both loss of time and revenue - not to mention exposure of sensitive customer data and resulting damage to your relationships and reputation. Using actual case studies and insider intelligence, this session explains how to harden your systems and make critical decisions on ransomware and data breach liability protection, before it's too late. You'll learn:
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TRACK 1: STRATEGY & GROWTH Next Level Leadership for the New Era
Next level leadership is about having a higher level of understanding of how business and society has changed and having a clearer and more compelling vision for the future. It is also about initiating a series of actions to inspire greater employee and client engagement and create greater growth and value through better alignment and systems design. Next level leadership allows us to leverage all of the 4P’s: projects, profits, people, and purpose – some of which hasn’t and won’t change, and some of which requires a major shift. Making the right adjustments will be key to standing out and winning in the workplace, marketplace, and recruiting space. This session is designed to help position you and your team for greater success now and moving forward. You’ll learn: How the “next normal” is different in the eyes of both your talent and your clients. Why next level leadership demands more than just a better business strategy. The reason most organizations struggle with change and change management. How to better understand and leverage each of the 4P’s, including the 3 types of purpose The 5-step I.M.P.A.C.T. process: Inventory, Mission, Plan, Authenticity, Capacity, and Trigger, designed specifically to help you succeed.
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TRACK 2: FINANCIAL MANAGEMENT Killer KPIs for High-Performing
Key Performance Indicators (KPIs) can provide critical insight into how your firm is performing across all dimensions of your business. This session will explore some of the most critical KPIs used by leading A/E/C firms to track the performance of their firm, as well as share industry benchmarks that illustrate how your firm stacks up to its peers.
5 Learning Objectives: • Explore the importance of using KPIs to help track your firm’s performance. • Discuss many of the more common key performance indicators (KPIs) used by A/E/C firms. • Explore benchmarks of how other A/E/C firms are performing in these areas. • Learn how your firm’s metrics stack up to its peers. • Understand best practices for measuring KPIs and distributing them to your key stakeholders. Neil Holmes is an AEC Market Lead for HSO | Proserv, a Microsoft consultancy focused on helping A/E/C firms optimize their performance through the implementation of aec360 and Microsoft Dynamics 365. Over the last 35+ years, Neil has helped over 1,000 AEC firms evaluate ERP software. Prior to joining HSO | Proserv, Neil held various sales, marketing and corporate management roles at Harper and Shuman/Deltek and BST.
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TRACK 3: BUSINESS DEVELOPMENT Virtual BD Is Here to Stay – Are You? How to Deliver Kick &%$ Presentations When F2F Becomes Zoom to Zoom
Even as the immediate crisis passes and people get back together, A/E/C executives have seen a business development future with less business travel expense, and that worries many sales leaders used to traditional in-person networking, meetings, and pitches. But fear not! You CAN transfer your relationship building and nurturing strategies to this new medium, and close deals, but it takes a new and deliberate approach. Join HDR Engineering (#15 on ENR’s Top 150 Global Design Firms) Senior VP and BD expert Wally Hise for this fascinating look at what he’s learned over the last year about getting more work without getting on a plane. He’ll share examples and insights you can apply to rethinking your own BD process and maximizing your win rate:
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TRACK 4: PROJECT MANAGEMENT How The Best Public Agencies, and their Partners, are Transforming Project Delivery Post COVID
COVID-19 and last year's civil unrest challenged some long standing culture and beliefs on how state and local public works agencies select and manage projects. If your work touches on public works projects, don't miss this session on changes that might be permanent for government. You'll get insights into current and future Federal, State and Local projects funding: Project Selection, Service Delivery, Regulation and Procurement Processes, Workforce and Workplace, Consultant and Professional/Technical Use, Project Management, and Racial Inequities and Disparities.
You'll learn: • How consultants must change their approaches and responses to bidding projects • Top 3 characteristics of consultants that public agencies use • Top 3 mistakes consultants make when working with pubic agencies • Realities changing the future of infrastructure investments • New techniques to win more government projects • Project proposal strategies that address reducing racial inequities and disparities • Post COVID project management changes that are not going away • How to increase community involvement for better outcomes |
What if you could peek into an ecosystem of 10,000+ North American A/E/C professionals to see how they are adapting, evolving, thriving in today’s rapidly changing business environment? In her revealing keynote, Arcadis COO Heather Polinsky explains the engineering and design giant’s lessons learned from the pandemic and her outlook on their long-term strategic shifts to build a more agile and high performance firm. You take away specific actions and accelerators that you can apply to yours.
Meet in the hotel lobby
On PSMJ’s online discussion forum, PSMJ Founder and CEO Frank Stasiowski recently asked if timesheets a necessary evil… or a relic of the past? Are forward-thinking A/E/C leaders embracing new approaches to measuring productivity, chargeability, and other key performance indicators? Is there way to drop the tool everyone loves to hate? Join Frank for this lively and engaging breakfast dialogue. He’ll share case studies of how innovators are breaking free from timesheet shackles and address some of the common questions and misconceptions and running a timesheet-free firm.
If you can't make it to Frank's Hot Topic Breakfast, join your Fellow A/E/C THRIVE attendees for breakfast in the general session room.
As a former attorney and CEO, Adam Markel has much to share about leadership, resilience and pivoting. However, his greatest and most enduring lessons came from the years he spent as an ocean lifeguard. In this life and death environment, Adam learned to cultivate high performance capacity, impeccable teamwork and resilience. Today, these principles apply to any A/E/C firm that wants to shred the waves of change and build a competitive advantage to win. In his high-energy and interactive talk, Adam explains how to push back against today’s culture of exhaustion and pivoting to a more agile and sustainable culture of resilience.
TRACK 1: STRATEGY & GROWTH Add Coaching to your Succession Plan
As a smart business owner, you've probably got a a succession plan for your planned retirement. Within your company you found younger, successful professionals who display the aptitude and the willingness to take on the challenges of becoming a business owner. Being on the “ownership track” these young leaders are highly engaged, and you can begin to see your long-anticipated retirement plans coming together. It really is going to happen! With the succession plan in place, the transition to retirement should be easier, right? Hopefully - but probably not. The transition will take time, and it will be an adjustment for all the company leaders, including yourself. As a senior leader, engineering and architecture is often the easy stuff. The people part is where we are often most challenged. Providing a coach to your leadership team can be a way for you to more quickly and more effectively navigate through the changes. Join us for this session to hear a soon-to-be retiring CEO and a next-generation principal share how working with an executive coach has helped them personally and their engineering company.
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TRACK 2: FINANCIAL MANAGEMENT The Earned Value Playbook: Can You Make the Switch? ![]() ![]() Don Archibeque, Project Executive and JJ Brantingham, Co-Founder Planifi▲ Leadership in A/E wants clear and reliable visibility into project status, and Earned Value has proven to be the gold standard to provide that clarity. Firms are often intimidated into making changes to their project metrics and undergoing the transformation required to utilize earned value. Planifi’s two A/E/C project management experts have put together an Earned Value Playbook that outlines the simple steps to adopt Earned Value at your firm. We believe this will provide your firm with clear visibility into project status and transform your firm into a more forward-looking PM practice. This session will cover:
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TRACK 3: BUSINESS DEVELOPMENT Execute the Perfect A/E/C Pursuit Strategy: How to use Pull-Through Marketing, Networking, and Lead-Warming
How can you stop wasting time chasing the wrong projects? How do the most successful A/E/C networkers make it look easy? What's the best way to leverage your firm's unique strengths? Join master A/E/C seller-doer Bill Hinsley for step-by-step roadmap to establish new client relationships.
• How to stop wasting time chasing projects
• How “pull-thru marketing” can make your firm a client magnet • Deciding which clients to pursue • What keeps you from networking effectively? • How to network like an introvert • How to use social networking effectively • Differentiating your firm from all the rest • How to “thaw out” your cold calls. |
TRACK 4: TRANSTION PLANNING Where A/E/C Firm Buy/Sell Agreements Turn Bad... and Threaten to Sink Your Good Transition Plan
The Buy/Sell Agreement is your playbook governing all stock transactions within your firm. But many senior A/E/C executives are relying on woefully inadequate or deeply flawed agreements, and that means trouble when it's time to put them in motion. So where are troublespots lurking to derail your best-laid plans? In plain English, reknowned A/E/C transition consultant Arnon Garonzik will take you through some of the most painful and expensive (and all-too-common) gaps in Buy/Sell Agreements and how you can close them. You'll also receive a copy of PSMJ's Model Buy-Sell Agreement, including the 57 terms no agreement should be without!
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TRACK 1: STRATEGY & GROWTH No B.S. Executive Strategy Roundtable: What’s REALLY Working to Solve Your Toughest A/E/C Management Challenges
Tired of so-called experts trying to sell consulting engagements that seldom deliver on promises? Ever wonder how peer A/E/C executives are solving the same pesky headaches you’ve never found time to address? Does your big and audacious strategic plan ever get hung up on problems you think should be easier to solve? In this lively and interactive session, veteran A/E/C firm leader Tim Griffin facilitates a frank and open discussion of what PSMJ Circle of Excellence firms do to achieve breakthrough profit margins every year. He’ll challenge you, engage you, and open you up to new ways of thinking about core management tasks that, with a few simple tweaks, yield outsized financial returns. You’ll come out with 10-15 “we gotta try that” ideas for improving PM training, marketing and BD, delegation, culture, recruiting, retention, incentives, communication, and more. This isn’t a typical breakout session – it’s a candid and honest open executive roundtable (but facilitated and moderated) format that taps our collective expertise and insights to make A/E/C firm strategic plan implementation WORK. |
TRACK 2: FINANCIAL MANAGEMENT Increase Your Firm's Value With Tax Incentives and Financial Optimization Don't leave money on the table. Find out if your firm is missing out on A&E Specialty tax incentives such as the R&D credit, 179D deduction and Employee Retention Credits. See some tips and tricks for optimizing your financial picture. As CIO of Souder, Miller & Associates (SMA), Sonja Jamilla applies her experience as a geospatial data analyst and applied technology project manager to coordinate strategic marketing, technology, and special projects initiatives to support internal teams and clients to be more effective and efficient in how they achieve their business mission. One such initiative was working with the CFO to explore R&D tax incentives. BRAYN Consulting collaborated with SMA to assess if the organization conducted R&D tax credit qualifying activities and prepared the documentation that resulted in SMA seeing R&D tax credits of more than $500k. |
TRACK 3: BUSINESS DEVELOPMENT A Can't-Miss A/E/C Selling Formula: The Power of Brand, Customer Loyalty, and Core Competencies
How can your brand, your silent ambassador, combine with it's promise and purpose help drive customer loyalty and repeat business? What happens when you align your firm's core competencies with identifying your ideal customer? Learn how to not only retain customers but win new business by driving the right messaging and focus.
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TRACK 4: PROJECT MANAGEMENT Solve Your Talent Engagement and Retention Riddles with a 1 Hour Masters’ Degree in Employee Relations
A/E/C workforce engagement scores have been not improving for years, with a troubling percentage of associates neutral or not engaged. In this engaging workshop, you get practical tools and approaches to assess your organization on pre-requisite employee relations fundamentals, select the right candidates, nurture real engagement, and develop and retain talent that creates competitive advantage.
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Ever wonder how building owners make final decisions when choosing an A/E/C firm?
We're delighted to present a team from Building Design + Construction discussing their fascinating 2021 Owners Survey Report that reveals building owner challenges, what they expect from their A/E partners, and what's on their wish list. BD+C Editorial Director David Barista will lead a panel of experts that includes Small Giants CEO and Founder Danielle Feroleto and Arlen Solochek, FAIA.
The panel will field your questions in this lively exchange as we discuss BD+C’s landmark 2021 survey that revealed some eye-opening data about builders’:
You've picked up dozens of great new business management ideas over 3 days, so how can you be sure they get put into practice? Join Stewart Haney, PE, PMP, LEED AP and President & CEO of WENDEL Companies, a 300-employee, $100M A/E/C firm, for an eye-opening look at how it has overcome one of strategic planning's biggest challenges: implementation. Using a combination of dedicated teams, Agile PM, Scrum techniques, and more, the firm has doubled revenue in 8 years by moving from plan to action with accountability and alacrity, and holding the CEO's feet to the fire!